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THE IMPORTANCE OF RECOGNITION

Posted by Tim Bryce on February 14, 2012

(Click for AUDIO VERSION)

For the last several years our Masonic lodge has been hosting an annual dinner to honor the county’s “Deputy of the Year.” Senior officers at the sheriff’s office select a person they believe deserves the honor and informs the Lodge as to why the individual merits the award. The Lodge then prepares a respectable plaque, schedules a dinner and invites the officer’s family, colleagues, and of course Lodge members. A lot of nice words are spoken on the deputy’s behalf, several photos are taken, and a small honorarium is presented to the officer who typically donates it to a local charity. The Lodge prepares a press release regarding the award and distributes it accordingly to the local press. It doesn’t really require a lot of work and it is the Lodge’s small way of expressing its gratitude not only for the job the deputy has performed, but for the sheriff’s office overall. It’s our way of saying “thank you” for their service. It is certainly not a lavish affair, but it is still greatly appreciated by the department for the recognition they receive. The honoree is flattered by the attention bestowed on him by the Lodge and his superiors, the family looks on proudly, and the public is informed of the good work performed by the sheriff’s office.

As human beings, we all crave some degree of recognition, some more than others. Entertainers gorge on it in a frenzy of media events, but most professions do not have such awards. Some people, who have confidence in their abilities, do not need such recognition and even avoid it, but many of us do, particularly in business where a kind word is rarely offered by anyone, including the boss. We may be quick to criticize, but we tend to be rather lethargic when it comes to issuing a compliment.

No, not everything requires a major media event to express gratitude, sometimes the best recognition is nothing more than a few kind words and a sincere handshake. A gift card, tickets, or some other small token of appreciation may be nice, but I tend to believe taking the person out for dinner or a drink, where you can personally thank the worker, is a nicer touch. To be even more personal, you might want to invite the person to your house for dinner. Such familiarity forms a bond between people and is a convenient way for building trust among workers. In this day and age of political correctness, such familiarity is often avoided as people worry they may offend the other party by saying something out of context and misinterpreted. Consequently, personal dinner parties, which used to be the norm in yesteryear, tend to be avoided in the business world these days. “Show me the cash,” tends to be the preferred alternative in today’s world which I consider somewhat unfortunate.

Regardless of the size of the award, be it a large prize or just a compliment, try to present it with a sense of finesse so the recipient understands it is a genuine and sincere token of appreciation on your part. Sometimes levity is useful for making a presentation, but there should generally be an air of professional courtesy when doling out such awards. If presented too lightly, the recipient may not take it seriously and even be insulted by the gesture.

We have cultivated a positive relationship with the sheriff’s office by presenting the “Deputy of the Year” award for several years now. The recipients appear to be genuinely touched by the sentiment, not to mention the families and co-workers. The award may not seem like much, but when it is presented by the master of our Lodge with a standing ovation from those in attendance, the deputy appreciates our thanks. It’s the little things in life that make it worth living. Saying “thank you” is one of them.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M. Bryce & Associates (MBA) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
http://www.phmainstreet.com/timbryce.htm

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Copyright © 2012 by Tim Bryce. All rights reserved.

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One Response to “THE IMPORTANCE OF RECOGNITION”

  1. Tim Bryce said

    A J.D. of Columbus, Ohio wrote…

    “For me a thank you and ‘Atta-Girl’ really do a lot to boost my spirits and make me feel appreciated. The other day, a girl from the office called to tell me they are impressed with my numbers and value me being a part of the team. She said, ‘Even though you are not here in the office, we recognize all your efforts and you make such a big difference on our team.’ That was so nice of her to do. She wasn’t my boss–just a co-worker–that took a few minutes of her morning to call me and thank me. (I should mention that I work from home for this company because I live 4 hours from the office). And it felt good to be appreciated. (This is not to say, I wouldn’t mind going to dinner if someone invited –LOL).”

    A T.C. of Colorado wrote…

    “Funny, as a retired firefighter with more than 30 years on the streets I found that almost all firefighter reject recognition of their work as heroic. We all tend to believe that what we do, we do as a job and that recognition for it is some how distasteful, that’s why we get paid.”

    A J.P. of Toronto, Ontario wrote…

    “Excellent article, and very true. Well done from a Masonic viewpoint as well.”

    An K.S. of Oklahoma wrote…

    “Tim, too bad most of our country’s corporate management are not required to do this sort of things. They have NO IDEA the impact that a little appreciation goes (or lack of it as well). Thank you for sharing this.”

    A J.S. of Skidway Lake, Michigan wrote…

    “My husband was shopping for groceries the other day and a young woman came up, shook his hand and said ‘Thank you for your service, sir.’ He wondered how this young woman knew he had served in the armed forces until I pointed out the Viet Nam Veteran words on his cap. I can tell he was pleased by this gesture. Recognition can be as simple as a thank you and a handshake.”

    Like

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