Software for the finest computer – The Mind


Posted by Tim Bryce on April 13, 2015


– Law makers are just beginning to realize the problem the medical community has in sharing data between systems.

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Five years ago I wrote a column regarding patient records in medicine, “My Dinner with the Doctor.” At the time, the government mandated that all doctors and medical institutions were required to process all patient records electronically. This created an uproar in the medical community in that doctors and nurses were forced to expend an inordinate amount of time creating and updating records. As a result, doctors were spending more time updating records as opposed to caring for their patients; Nurses were also swamped by records, leaving it to orderlies to look after patients. In other words, they were spending more time on bureaucratic red tape as opposed to caring for the sick.

There is certainly nothing wrong with the concept of electronic patient records, but the government didn’t think this through carefully and provided no standards for the data to be captured, and how to exchange it with other systems. Consequently, a plethora of software packages popped up to record and manage medical records. Graphically, they all looked nice, but they did not work cooperatively (aka “Closed Systems”).

It has long been a Bryce’s Law that, “The only way that information systems communicate, both internally and externally to other systems, is through data.” In this day and age of computing, it is difficult to imagine a software product without some form of import/export facility, be it nothing more than “Save as” (another file format), or through use of the clipboard. Instead, most of these software products have their own proprietary file formats, thereby prohibiting the exchange of data and forcing a dependency on the product.

Recently, a report was brought to my attention from “MedicalMedicine,” one of a group of medical publications offered by UBM Advanstar. In the report, a fellow at the Brookings Institution Center for Technology Innovation, had a recent epiphany whereby vendors have taken patient data “hostage,” meaning they prohibit interoperability. All I can say is, “No fooling!”

The report goes on to say the marketplace is now saturated, and the only way to make money is in data migration. For example, if a doctor wants to move from one package to another (which is quite common), it’s not simply a matter of exporting the data from the old package and importing it into the new package. Instead, he must pay a fee for someone to reconfigure the file format, thereby permitting its use in the new package. At the end of the article, readers added their comments which is where I discovered doctors were paying such fees as $3,500, $6,500, and as much as $12,000 to migrate their data. Again, had the government thought about this properly, there would be an import/export facility and standard file formats (such as Delimited ASCII or fixed length records), and this data migration ripoff would have been avoided and costs cut.

What is frustrating is this problem of data interoperability is just coming to light. The medical community has known about it for years, but the government had no clue about it. This is an instance of automating for the sake of automating, without any consideration for data exchange. The true purpose of patient electronic records is to allow the easy exchange of medical data. For example, if I were to happen to have a medical emergency in a distant town, such as Cincinnati, my records could easily be transmitted electronically by my Palm Harbor physician. However, this is not how it works. Because of the lack of standards by the government, my doctor would have to FAX my medical records instead, a much slower process.

What is happening in medical records management is simply barbaric. There is no other way to describe it. As a systems consultant, I just shake my head in disbelief. As Stengel would have observed, “Whodathunkit!”

Keep the Faith!

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Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at

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Copyright © 2015 by Tim Bryce. All rights reserved.

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  1. Yet another “cost” incurred by the medical community which will migrate into the cost of medical service for the consumer. One of the key aims of Obamacare was to “slow the cost” of medical care and we get this. The Huffington Post today announced with glee that Obamacare is showing progress. Back in 2013, A little over eight out of ten Americans had health insurance. Today, in 2015, “almost nine” out of ten have it. In order words, the ball has progressed but very little and that progress came with laws requiring insurance as well as the mutilation of existing insurance programs. In truth, slight more have coverage (which includes those getting it free who signed up first!) and all of us but the giveaways are dealing with higher premiums and higher deductibles. The VA System is proof enough that our government has no place in medicine. ~WB

    Liked by 1 person

  2. Don Frankel said

    “The concept of electronic medical records is a good one but the government…” Ah, there’s the rub.

    I do know Doctors who transitioned their systems by just leaving the old one in place and starting the electronic record the next time the patient walked in. Of course if you need to send data or consult the old it’s not in the new system. If it’s a paper record you have to go dig it out but it is a legitimate way of maintaining your records and avoiding the costs and the absolute mess that can occur when trying to copy records from one system to another.

    Liked by 1 person

    • Tim Bryce said

      Don – You are correct, this is something driving doctors bananas. Government should have taken the lead on this, but the medical community should have devised the standards.




  4. […] Complexity” “The Right and Wrong of Design” “Methodology Design 101” “Medical Records Interoperability” “Process Templates” “44 Years of PRIDE” “Information Resource […]


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