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Posts Tagged ‘Microsoft’

MICROSOFT: WHERE DO I SEND THE BILL?

Posted by Tim Bryce on August 8, 2016

BRYCE ON TECHNOLOGY

– Losing time as a result of Microsoft updates.

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

Microsoft never fails to surprise me in terms of how it can waste my time. Recently I was working on my office machine, which includes Windows 7 Home Premium. I realize it is not their latest offering, but I have learned over the years to never rush into a Microsoft upgrade. Nonetheless, all was going well until Google Chrome for some reason became unresponsive. Having experienced such lockups in the past, I decided to reboot the computer and let it clear the anomalies. I figured it would be just a couple of minutes out of my day, but boy was I wrong.

Before I could power off, Microsoft took charge of my machine, displaying a message:

“Please do not power off or unplug your machine.
Installing X of 17..”

I had no idea what the updates were, but I suspect it was to download Windows 10 on to my machine. Of the 17 updates, #14 seemed to take the longest for some reason. After much waiting, I finally received the message:

“Shutting down…” RESTART

I thought, “Finally, I can get back to work,” but such was not to be. As the machine started I received the following message:

“Configuring Windows update
X% complete.
Do not turn off your computer.”

This too took a long time to complete. Following this, it said:

“Cleaning up…”

And at long last I was taken to my desktop where I could continue working. Elapsed time for this update: approximately one hour.

Now I don’t know about you, but I am not paid to be a Microsoft technician. Although I’m not too bad when it comes to computer problems, I prefer to tend to my own work. This caused me to become irritated with the boys and girls from Redmond as I was under a deadline to complete an article. Actually, I was ready to blow my stack, and, No, I do not mean the type used in programming.

For some reason, Microsoft thinks nothing of wasting the time of their customers. In a way, they remind me of dentists and doctors who lack regard for patients in their waiting rooms.

It would have been nice if Windows told me what the update was about and if now was a good time to apply it or schedule it for a later time, such as late at night, but this did not occur.

I am therefore preparing a bill for Microsoft for my time lost during the business day. I’m not asking for a lot, but a reasonable amount for time lost. Most likely, they will not pay it, at which time I’ll see them in Small Claims Court.

If enough people did this, perhaps we wouldn’t get such sloppy products from them.

Also published with News Talk Florida.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2016 by Tim Bryce. All rights reserved.

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Listen to Tim on News Talk Florida (WWBA 820 AM), WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington “The Morning News” with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim’s channel on YouTube.

Posted in Technology | Tagged: , , , , | 2 Comments »

NO, I DO NOT WANT WINDOWS 10

Posted by Tim Bryce on June 20, 2016

BRYCE ON TECHNOLOGY

– Why do some look better than others?

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

For the last few months I have been bombarded with messages from Microsoft asking, no begging me, to upgrade to Windows 10, the latest version of their operating system. Frankly, I am not interested. I am staying with Windows 7, both at home and at the office, primarily because we still have a couple of DOS based programs we regularly use and there is no effective support for them on Windows 10 (or Windows 8 for that matter).

Day after day, we see little pop-up boxes asking us to upgrade which we regularly ignore. I learned a long time ago to never use anything new from Microsoft as it is way too buggy and not properly tested. Microsoft is one of those techie companies who relies on its customers to test their products. This is like asking the customers of an automotive company to test their products. Er, ah, no thanks. Frankly, I do not believe Microsoft knows how to competently test their products themselves. This is why I have never thought of MS as “state of the art.”

The company was so persistent for me to upgrade to Windows 10 (or is it downgrade?), that they even installed it on my home computer over night. In the morning, I awoke to a new screen welcoming me to Windows 10. I began to panic as I knew I didn’t want it, yet they had the audacity to install it without my permission. Fortunately, as I started to go through the first few steps of using it, they asked me if I accepted the terms and conditions for using the product, for which I pressed the DECLINE button. I then heard my computer groan, or perhaps it was Bill Gates himself, as it removed Windows 10 and returned me to Windows 7. Wow, that was a close one.

I have some friends who, not knowing any better, accidentally accepted the terms and conditions, and now appear to be stuck with Windows 10 which they simply abhor.

Fortunately, after sniffing around on the Internet, I happened to find a way to return your computer back to Windows 7 and 8, and, No, it wasn’t authored by Microsoft. Evidently you have one month to reverse the process. After that, you are stuck with Windows 10. Click HERE. There is also a video on YouTube to walk you through the process.

Frankly, it is very disconcerting Microsoft pushes this upgrade down the throat of customers who do not want it. It’s intrusive and I wonder how legal it is to do so. You can nudge all you want, just do not push.

Also published with News Talk Florida.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2015 by Tim Bryce. All rights reserved.

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Listen to Tim on WZIG-FM (104.1) in Palm Harbor,FL; KIT-AM (1280) in Yakima, Washington “The Morning News” with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific); and WWBA-AM (News Talk Florida 820). Or tune-in to Tim’s channel on YouTube.

Posted in Computers, Technology | Tagged: , , , , , | 6 Comments »

 
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