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Posts Tagged ‘MIKE PENCE AWAITS HIS TURN’

THE FIRST THING WE DO, LET’S KILL ALL THE BEAN COUNTERS

Posted by Tim Bryce on May 14, 2020

BRYCE ON MANAGEMENT

– With apologies to William Shakespeare.

Click for AUDIO VERSION.
To use this segment in a Radio broadcast or Podcast, send TIM a request.

Nope, its not the lawyers; its the “bean counters” that are ruining business. Let me give you an example, I know of a large machine-tool operation in the Midwest who used to be heralded for producing quality products. To this end, the company established an in-house school who taught their machinists how to build products, not just any old way, the company’s way. The school was led by the senior craftsmen of the business who took pride in their workmanship and passed this on to the new employees. When an employee graduated from the school, a machinist not only knew his job, but took pride in his work and became loyal to the company due to its reputation. Even if an employee dropped out and went elsewhere, he would always recommend his former company’s products because he knew they were built with quality. This school went on for a number of years and became a part of the corporate culture. However, in the 1980’s the company hired a team of MBA’s to look over their operations and make recommendations for improvement. You must remember, this was a time when cost cutting was the norm. After looking over the financial statements of the business, the management consultants concluded the school represented a costly overhead and convinced the company to close it down.

Shortly after the school’s closure, the company started to experience a drop in morale, absenteeism and tardiness began to rise, and craftsmanship began to deteriorate. Product quality dropped significantly and the company began to lose customers, so much so, they eventually sold off their machine-tool operations and went into a totally new line of business. Keep in mind, prior to this the company was a leader in the machine-tool industry and generated substantial profits from it.

Obviously this story isn’t unique as we have witnessed several such changes in the corporate landscape during the 1980’s and 1990’s. The point is, the bean counters have taken charge of business which has triggered sweeping changes in how we deal with our customers, our vendors, and our employees.

LOSING THE PERSONAL TOUCH

Under the bean counter approach to business, numbers are all that matter. Of course, paying attention to the bottom-line is always important, but this should not result in a callous way of operating a business. To me, studying the numbers is analogous to watching the dials and gauges of a machine. It is like watching the speedometer of an automobile, but if I observe an emergency vehicle approaching or see a drunk driver nearby, I am going to ignore the gauge and do what is proper. I am going to make a human decision and do what is best for my passengers and myself, as well as the other surrounding vehicles. If I only did what the dials and gauges told me, I would probably harm others.

The bean counter approach to business represents a very mechanical way of operating. Let me give you an illustration. I have a friend here in Florida who is the state sales manager for a home health business (a lucrative business for a retirement state like Florida). The company was recently purchased and a new management team put into place run by bean counters. After studying sales figures, management found a salesman who wasn’t making his quota and, consequently, instructed my friend to terminate his employment. My friend knew the salesman in question and realized he was experiencing some personal problems. After considerable discussion with corporate management, he convinced them to let him (the Sales Manager) work with the salesman a while longer to see if he could help him. He pointed out to management, the alternative was to start the laborious and costly process of recruiting and teaching a replacement. Management acquiesced and granted the salesman a stay of execution. Over the next few weeks, the Sales Manager was able to work with the salesman, helped him overcome his personal problems and rebuilt his confidence. Since then, the salesman has gotten back on track and has been exceeding quota ever since.

Bean counters do not understand or appreciate the true business of a company. They make knee-jerk reactions based strictly on numbers, not on human intuition or social interaction. It is no small wonder the corporate world has become dehumanizing. I know of a medium sized semiconductor business in the Southeast who also experienced a similar phenomenon. The company was founded by a man with little formal education, but a lot of “street smarts.” He took a hands-on approach to the startup of the company which grew in leaps and bounds. As the company settled into maturity, the founder began to slow down and brought in a new management team to take over the reins. His new management team had some pretty slick business school credentials but, inevitably, they were nothing more than bean counters. Under their watch, corporate growth was arrested and the company’s stock diminished radically. Today, a company that was at one time a robust and thriving business with loyal customers and dedicated employees is a mere shadow of its old self.

Conducting business is more about our interpersonal relations with customers, vendors and employees, than it is about watching dials and gauges. As the famed W. Edwards Deming once said:

“Profit in business comes from repeat customers, customers that boast about your product or service, and that bring friends with them.”

Keep in mind, Deming understood the need for statistical analysis and watching the bottom-line, but he also realized they were nothing more than the dials and gauges of the business.

CONCLUSION

Under the bean counter approach we have lost the personal touch for conducting business. Companies have become cold and calculating, certainly not the types of businesses we want to work for or with. Always remember that bean counters believe conducting business is simply manipulating numbers, not in building products or servicing customers. Yet, for some unfathomable reason, we have put them on a pedestal and expect them to competently guide our companies, but the only thing I see them guiding is our foreign competitors who take over our market share.

To paraphrase William Shakespeare, “The first thing we do, let’s kill all the bean counters.”

“Business is about people, not just numbers.”
– Bryce’s Law

Keep the Faith!

P.S. – Also, I have a NEW book, “Before You Vote: Know How Your Government Works”, What American youth should know about government, available in Printed, PDF and eBook form. DON’T FORGET GRADUATION DAY. This is the perfect gift!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is an author, freelance writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb1557@gmail.com

For Tim’s columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2020 by Tim Bryce. All rights reserved.

Listen to Tim on WZIG-FM (104.1) in Palm Harbor,FL; Or tune-in to Tim’s channel on YouTube. Click for TIM’S LIBRARY OF AUDIO CLIPS.

 

Posted in Business, Management | Tagged: , , , , , | 4 Comments »

MIKE PENCE AWAITS HIS TURN

Posted by Tim Bryce on May 12, 2020

BRYCE ON POLITICS

– Will he run in 2024?

Click for AUDIO VERSION.
To use this segment in a Radio broadcast or Podcast, send TIM a request.

During my lifetime, most of our presidents served in some public office before becoming our commander-in-chief, with the exception of Dwight Eisenhower (former general), and Donald Trump. Some were former Senators, Governors, members of the House, or some other capacity, including Vice President.

Today, the presumptive candidate for the Democrats, Joe Biden, served as VP for Barack Obama. Off-hand, you would think the person who is a heartbeat away from the presidency would be the logical candidate. Not necessarily. In my lifetime, only 38% of the Vice Presidents ascended to the Presidency, including:

* Lyndon Johnson (served under Kennedy)
* Richard Nixon (Eisenhower)
* Gerald Ford (Nixon)
* George H.W. Bush (Reagan)

In terms of Johnson, he became president following Kennedy’s assassination, and Gerald Ford moved up following Richard Nixon’s resignation. Only Nixon and Bush ascended through normal campaigns.

Remarkably, 64% of the former vice presidents did not ascend, including:

* Hubert Humphrey (under LBJ)
* Nelson Rockefeller (Ford)
* Walter Mondale (Carter)
* Dan Quayle (GHW Bush)
* Al Gore (Clinton)
* Dick Cheney (GW Bush)
* Joe Biden (Obama)

So, it is certainly not a given that the Vice President will move up, but it is still a good place to wait your turn and plan your campaign. This leads us to our current VP, Mike Pence, who served six terms in the House before being elected Governor of Indiana. Whereas President Trump is the ultimate Washington outsider, VP Pence is the ultimate insider which materially assisted the President in traversing the government.

Pence was a surprise running mate for Trump. It was thought he would have selected one of the other fifteen GOP presidential candidates of the day, but this didn’t happen as the president most likely wanted someone capable, but with a lower profile.

Today, the press frequently asks the President if he is going to cast the Vice President from the 2020 ticket, and select another, such as former UN Ambassador Nikki Haley. Time and again, the President refuses the notion and insists the Vice President is his man.

Trump and Pence make an interesting odd couple. Pence may lack Trump’s bombastic personality, but he has learned how to get things done by observing the boss. Instead, he gives the impression of being calm under pressure, unafraid to tackle any assignment the President gives him, and is someone who finds comfort in his spiritual beliefs. It seems rather obvious the President trusts his VP and has made him his confidant. In turn, Pence loyally supports the President wherever he goes and is perhaps his number one cheerleader.

For the President, Mr. Pence has played the role of scout in a tour of the Pacific where he met with representatives in Japan, Korea, Indonesia, and Australia. He has also acted on the President’s behalf when Mr. Trump was away, which is typical for Vice Presidents. He also showed his loyalty to the President during the Mueller probe and impeachment witch hunt, stating, “It’s time for us to come together, time for us to come together around this good man (Donald Trump).” “The choice couldn’t be more clear for the American people. Donald Trump has been completely consistent in his positions.”

His biggest test though, was when he was appointed chairman of the White House Coronavirus Task Force, and did an admirable job in the process. In fact, Pence has always acted with great dignity and class in his duties.

Because of their close working relationship, Pence is often criticized by the media and portrayed as a “Yes” man to Trump. The truth is, he is attacked for no other reason than guilt by association. This will follow him should he decide to run for President in 2024.

It is also worth noting, Pence has strong conservative values, which he openly defends, particularly his Christian beliefs which have been ridiculed by the news media.

Should Pence decide to follow Trump’s coattails to the White House, he will be well prepared to pick up where President Trump left off. Even though he is a good and honorable man, he will meet strong resistance from the news media, and it will be interesting to see if he will have Trump’s strength to fight them. Even though Mr. Pence is more subdued than the President, the press will still attack him with the same ferocity they did to President George W. Bush, where they portrayed him as a bumbling buffoon. He is far from this, but it will be interesting to see how Pence matches wits with the press early on, which will be his first test as a leader.

Should be interesting. Stay tuned!

Keep the Faith!

P.S. – Also, I have a NEW book, “Before You Vote: Know How Your Government Works”, What American youth should know about government, available in Printed, PDF and eBook form. DON’T FORGET GRADUATION DAY. This is the perfect gift!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is an author, freelance writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at timb1557@gmail.com

For Tim’s columns, see:   timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2020 by Tim Bryce. All rights reserved.

Listen to Tim on WZIG-FM (104.1) in Palm Harbor,FL; Or tune-in to Tim’s channel on YouTube. Click for TIM’S LIBRARY OF AUDIO CLIPS.

 

Posted in Politics | Tagged: , , , , , | 6 Comments »

 
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